Remote
Riga
 
Show jobs
For companies

3 similar offers

Customer Support Specialist

Lodgify
4.7 (3)
Remote
Fast-Growing Startupfrank ai
Lodgify is leading the vacation rental industry with its innovative software, raised $30M, and operates with an international team.
Fast-Growing Startup
Dynamic Environmentfrank ai
Join a vibrant, international team of over 350 professionals from more than 60 nationalities based in the heart of sunny Barcelona.
Dynamic Environment
Main Rolefrank ai
As a Customer Support Specialist, help users effectively utilize the Lodgify software to set up their accommodation websites and grow their rental business.
Key Responsibilitiesfrank ai
Provide info and advice, respond to requests via email or phone, troubleshoot technical issues, and ensure excellent customer satisfaction.
Main Requirementsfrank ai
Excellent verbal and written skills in English AND French or German. Must be organized, responsible, and skilled in problem-solving.
Remote Flexibilityfrank ai
Enjoy the freedom to work from home, making this role fully remote, offering flexibility and better work-life balance.
Competitive Salaryfrank ai
Earn a salary in EUR along with additional perks like a referral program, with paid compensation to boost your earnings.
Cultural Benefitsfrank ai
Be part of a culturally rich environment with a team that celebrates diversity, ensuring everyone feels a sense of belonging.
Growth Opportunitiesfrank ai
Dive into a career with endless opportunities for growth and development in a company full of contagious energy and passion.
Apply Nowfrank ai
Take the next step in your career. With a supportive and dynamic work culture, now is the perfect time to join Lodgify!
View or apply

Customer Support Specialist

Superb
Remote
Join Superbfrank ai
Help revolutionize the hospitality industry by empowering restaurateurs with an all-in-one Guest Experience Management platform.
Join Superb
Company Missionfrank ai
Superb empowers the new generation of restaurateurs by providing a smarter way of working and using data to offer personalized guest experiences.
Innovative Platformfrank ai
Superb's all-in-one platform integrates reservations, POS, payments, and guest data, helping over 1000 hospitality businesses worldwide.
Funding Achievementsfrank ai
Superb has raised $14M in funding, backed by influential investors committed to transforming the hospitality industry.
Unique Benefitsfrank ai
Enjoy a learning & sharing environment, work with an international team, and celebrate your birthday with a day off, all while working remotely.
Role Focusfrank ai
Resolve support tickets, provide mail, chat, and phone support, and understand customer needs to increase product usage and value.
Key Requirementsfrank ai
Ideal candidates are team players fluent in English and Danish, understand technical aspects, and are passionate about customer service.
Main Responsibilitiesfrank ai
Collaborate with the tech team, monitor customer health scores, ensure retention, and log data in CRM to deliver structured customer support.
Work Locationfrank ai
Fully remote position with the option to work from our hub in beautiful Copenhagen, providing flexibility and work-life balance.
Why Applyfrank ai
Join Superb to be part of a company committed to innovation in hospitality, offering unique benefits and a dynamic, supportive work environment.
View or apply

Support Specialist

edurio
Hybrid-remote
LV flagRiga
Impact Educationfrank ai
Edurio improves education quality globally, supporting over 750,000 pupils, parents, and school staff with our innovative surveys.
Impact Education
Company Missionfrank ai
Edurio's mission is to give education leaders clarity on what matters most, aiding school management to make better decisions through data visualization.
Unique Benefitsfrank ai
Enjoy working at an ambitious international startup with opportunities for personal growth, company share options, and health insurance.
Job Scopefrank ai
Support Specialist needed to answer customer questions, collect feedback, and help build an exceptional product. Role involves communication in English and Latvian.
Core Responsibilitiesfrank ai
Consult users via chat, email, phone; work with school datasets in Excel; support customers during surveys; and collaborate on process improvements.
Main Requirementsfrank ai
Excellent verbal and written English and Latvian skills, proficiency with MS Excel, and an analytical approach to problem solving are essential.
Preferred Experiencefrank ai
Experience in customer service roles, especially in call centers, and working collaboratively with multiple stakeholders and complex customers is preferred.
Flexible Locationsfrank ai
Position can be based in Riga with hybrid work options, offering flexibility to balance office presence and remote work as needed.
Competitive Salaryfrank ai
Starting gross salary ranges from 1200-1600 EUR, plus company share options, reflecting the value and impact of the role at Edurio.
Why Joinfrank ai
Join Edurio to make a meaningful impact on global education quality, work in a feedback-based culture, and grow with a dedicated and innovative team.
View or apply

Lokalise • Hybrid-remote in Riga

Start-up

Technical Customer Support Specialist

Maruta Ignatoviča

People Ops & Talent Acquisition Specialist

In this role, you'll: 🚀 Assist customers from all around the world in questions regarding our services via the in-web support chat 🚀 Provide excellent customer support by identifying customers’ needs and solving tasks with an individual approach 🚀 Ensure that conversations are managed and prioritized in…

Read more

This job opening is already off the market.
Get the app or see similar offers.

About the role

In this role, you'll: 🚀 Assist customers from all around the world in questions regarding our services via the in-web support chat 🚀 Provide excellent customer support by identifying customers’ needs and solving tasks with an individual approach 🚀 Ensure that conversations are managed and prioritized in an orderly manner 🚀 Communicate with other internal teams to find a solution for more specific requests sent by customers Requirements: ✅Experience in IT product or service remote support (L2) ✅Solid technical knowledge relevant for SaaS or software specifics and infrastructure, for example, API, CLI, application configuration, data integration ✅Experience with different file formats used in localization is considered a remarkable advantage

Read more

Lokalise is open for

  • People for
    Customer Support
  • Interested to work in
    Riga
  • Who specialize in
    IT Help Desk or Technical Support or Customer Service & Support or Tech Support
  • And have following skills
    English
  • We are looking to fill a
    Full-time position
  • For talents with seniorities
    Mid-level or Senior
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    1,200 - 2,200€ / month, gross

The story

Lokalise is the fastest-growing modern translation management software that helps to streamline software localization.
There are

201 – 500

employees in the company

3M to 5M

Company annual revenue

Offices

Lokalise has successfully transitioned to the ‘new normal’ way of working from home. Employees have reported feeling more productive, while we have ensured that the workflow remains uninterrupted by changes in environment. Zoom coffee breaks and lunches have already become a part of our work day, alongside other real-life and virtual activities. You may also be interested in this Forbes article, where our founder and CEO shares his tips and reflects on working from home: https://www.forbes.com/sites/forbestechcouncil/2020/06/23/how-to-maintain-work-life-balance-when-working-from-home/#7b5a40a576e8

  • Latvia flagRiga
  • United States flagWilmington
    Stock options
    Extra vacations
    Flexible hours
    Remote work
    Team events
Office imageOffice imageOffice image

Learn more about Lokalise

Council Post: Bootstrapping Isn't For Everybody, But Is It For You?

Council Post: Bootstrapping Isn't For Everybody, But Is It For You?

Forbes

TechChill 2020: VC Money ≠ Success by Petr Antropov, Lokalise

TechChill 2020: VC Money ≠ Success by Petr Antropov, Lokalise

YouTube

Follow Us

Lokalise is open for

  • People for
    Customer Support
  • Interested to work in
    Riga
  • Who specialize in
    IT Help Desk or Technical Support or Customer Service & Support or Tech Support
  • And have following skills
    English
  • We are looking to fill a
    Full-time position
  • For talents with seniorities
    Mid-level or Senior
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    1,200 - 2,200€ / month, gross

This job opening is already off the market.
Get the app or see similar offers.