Customer Care Specialist (AMS)

Make is the leading visual platform for anyone to design, build, and automate anything—from tasks and workflows to apps and systems—without the need for coding skills. We are headquartered in the flourishing tech hub of Prague, Czech Republic, and our teams are spread across the USA, UK, Germany, France, Canada, India and Chile, among other locations. The Team: Our customers are at the heart of everything we do and they come from a variety of industries and different backgrounds. No prior automation experience is needed to use Make. As a Customer Care Specialist you will act as an automation expert to guide and educate our customers in order to help them grow and expand their business with Make. You will be in the frontline helping our customers resolve any issues that they might have when it comes to using the platform. You will be dealing with a variety of inquiries ranging from highly technical to understanding the basic tools and features Make has to offer. The key to success in this role is passion towards helping others and possessing strong problem-solving skills. Roles & Responsibilities

• Engage with our customers to solve any issues they might be experiencing when using Make