Digital Account Manager

[ minimum 3 years experience in the media industry ]Role: Digital Account Manager Department: Media Reporting to: Digital Manager/Digital Account Manager Location: Bucharest, Romania Overview: The Digital Account Manager ensures that client requirements are correctly translated into the strategy and implementation of integrated media communication campaigns, respecting contractual terms. S/he also liaises with the client and actively contributes to the delivery of effective and innovative integrated media communication solutions, ensuring their consistency, accuracy and on-time delivery, so as to achieve the performance indicators agreed with the clients. Responsibilities:

• Strategic planning: together with the client, s/he agrees and sets the objectives that the agency must meet and follows up on their achievement;
• Client account management: has the ability to connect with the client's marketing team locally and regionally; anticipates the client's needs and designs an internal process to satisfy them; ensures that the team at all levels connects with the customer effectively and efficiently; is responsible for maintaining a successful relationship with customers; leads strategy meetings with clients, quarterly review meetings;
• Team management: team development, objectives, performance, feedback, recruitment, workforce planning;
• Reporting: internal, client, external (agency network);