Strategic Customer Success Manager - French speaking

Monta is the operating platform powering the EV ecosystem serving drivers, companies, cities, and the electricity grid with one integrated software solution. We're building the future of EV charging, come join us aboard the rocketship! 🚀 We are seeking a highly motivated and experienced French speaking Strategic Customer Success Manager to join our dynamic and growing team at Monta. You will be responsible for managing our industry leading Strategic Partners with a focus across french speaking countries. These partners use Monta to manage/acquire their B2C, B2B customers and direct partners and manage their EV Charging sites, projects, or organization and often generate revenue from them. (Some) of the things you will be doing:

• Develop and maintain strong relationships with key stakeholders, including executive sponsors, decision-makers, executive buyers, project managers and influencers.
• Act and take ownership as the operational lead & trusted advisor for all stakeholders in your dedicated book of business in regards to workflow realization and product enablement to improve product adoption, ensure seamless product implementation, migration and proactively lead the customer through their lifecycle.
• Collaborate with your counterpart in Account Management to handle risk proactively, manage renewals and grow your book of business over time to drive retention and expansion across your portfolio.