Customer Resolutions Advisor

Location: BrightonShift available: Monday – Friday 8:45am-5:30pm About Motorway Motorway is the UK’s fastest-growing used car marketplace – our award-winning, online-only platform connects private car sellers with thousands of verified dealers nationwide, ensuring everyone gets the best deal. Founded in 2017, our technology-led approach has redefined the experience of selling a car, generating thousands of monthly car sales and helping us to grow to a team of more than 400 people across our London and Brighton offices. About the job Are you passionate about delivering a fantastic customer experience? Do you know how to turn a poor experience into a good one? If so, we want to hear from you! We are looking for a Customer Resolutions Advisor (known internally as a Sales Support Specialist) to join our customer service team in our Brighton office. This role is ideal for anyone who cares deeply about people having amazing customer experiences. This is a rare opportunity to make your mark, in a fun, diverse and friendly environment with enthusiastic colleagues. What you will do:

• You’ll be the kind, understanding voice at the other end of the phone (responding to inbound and outbound calls) to our customers.