Bilingual (English/French) Customer Service Representative- Part-Time

Candidates must be currently located in the Greater Toronto Area (GTA) - this is a one year contract part-time opportunity The Homescan Operations group supports the organization in its efforts to sell and service consumer data solutions. Consumer insight data helps our clients better understand their consumers and the opportunities they represent. As a Bilingual (English/French) Customer Service Representative, you will be responsible for investigating and solving telephone and email queries from our Household Panel Members.  You will also assist panel members with any problems concerning scanner operations and update all panel information. Key Qualifications Excellent English and French communication skills both oral and written a must Demonstrated problem solving skills and high attention to detail Good logic and interpersonal skills are essential Proven ability to multi-task and work in a team environment is required Strong customer focus and a pleasant telephone manner Technically savvy with strong knowledge of MSOffice including Excel

About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the…