Customer Success Insights Analyst

ABOUT THIS JOB NielsenIQ works with clients to provide insights, thought leadership to drive their business and grow their portfolios. Our work helps our clients set growth strategies and determines what products you ultimately see on the shelf. Our team members are experts across various categories and are viewed as trusted partners by our clients. Analysts within the Customer Success Team are responsible for the execution of projects with limited supervision by compiling, analyzing, and interpreting sales data, writing client reports, and constructing presentations, and are expected to manage client relationships independently. RESPONSIBILITIES ● Summarizes data in tables, charts, and graphs; analyzes and interprets sales data and consumer data + basic portfolio knowledge. Occasionally sets-up and refreshes cyclical reports. ● Prepares and delivers quantitative analysis and presentations (category overview as well as issue based) building a story and finalizing conclusions and proposes recommendations. Proposes calculation of Quantified Business Opportunity. ● Uses internal tools and data sources, coaching Interns and Juniors. ● Discusses advanced quantitative analysis design to best answer client questions with Client Business Partner/client with the support of senior team members, following and fully owning Center of Excellence (COE)