Supervisor, Contact Center

Job Type: Full time / Permanent  Reports To: Manager, Citizen Support  Location: Bogota, Colombia  The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners to help them grow.  WE ARE NUVEI.  Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.  At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service.   We are always looking for exceptional talent to join us on the journey!  Your Mission  The Contact Center Supervisor manages a group of Merchant Support Specialists and/or Customer Service Specialists responsible for inbound and outbound calls for customer service and technical support issues.