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Customer Service Specialist (Hindi/ English)

Binance
3.3 (7)
Remote
Join Binancefrank ai
Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider.
Join Binance
Blockchain Leaderfrank ai
Binance provides a financial product suite, including the world's largest digital-asset exchange, dedicated to increasing monetary freedom.
Blockchain Leader
Global Presencefrank ai
Operating worldwide with headquarters in Cayman Islands and Mahé, Seychelles, Binance continually expands in the blockchain industry.
Customer Focusedfrank ai
Support customers via ticketing, live chat, and handle queries, complaints, and identification processes for cryptocurrency exchange.
Bilingual Skillsfrank ai
Proficiency in English and Hindi is required to support international clients. Additional languages are a plus for better stakeholder collaboration.
Experience Neededfrank ai
Applicants need a minimum of one year of customer service experience, preferably in finance or E-commerce. Exceptional recent graduates are welcome.
Main Responsibilitiesfrank ai
Handle tickets and enquiries 24/7, support various business units, document customer interactions, and address complaints and special cases.
Work Flexibilityfrank ai
Enjoy flexible working hours with a fully remote option. Binance supports diverse global talent with a flat organizational structure.
Competitive Packagefrank ai
Benefit from a competitive salary and a host of unique benefits by joining the world’s leading blockchain ecosystem at Binance.
Why Apply?frank ai
Join Binance to tackle unique, challenging projects, grow alongside world-class talent, and be part of the Web3 revolution in an innovative environment.
View or apply

Global Client Support Director

Mapon
5 (2)
Remote
Join Maponfrank ai
Be part of an industry leader in GPS tracking and fleet management with over 250,000 tracked objects worldwide!
Join Mapon
Innovative Solutionsfrank ai
Drive the future with Mapon, creating GPS tracking, fuel control, route planning, and digital inspections that transform business operations.
Innovative Solutions
Market Leaderfrank ai
Join a company that has tracked over 40 billion kilometers and is renowned in Northern Europe for its top-tier fleet management solutions.
Career Growthfrank ai
Receive financial support and encouragement for your professional growth, with opportunities for learning and development tailored to your career.
Global Presencefrank ai
Work from our headquarters in Riga or remotely, with global support teams in Tallinn, Helsinki, and Barcelona ensuring comprehensive client coverage.
Meaningful Rolefrank ai
As Global Client Support Director, you'll lead a team of 20+, improving support processes and enhancing client experiences for worldwide impact.
Compelling Requirementsfrank ai
Applicants must possess leadership experience, a strong grasp of customer service principles, and excellent English language skills to succeed.
Competitive Salaryfrank ai
Enjoy a gross salary ranging from EUR 3000 to 4500, commensurate with your expertise and experience, along with a range of exclusive benefits.
Flexible Workfrank ai
Benefit from flexible working hours, fully remote options, and Fridays with shortened workdays, making it easier to balance work and personal life.
Why Apply?frank ai
Join Mapon's mission to revolutionize fleet management, contribute to groundbreaking projects, and grow your career in an innovative and supportive environment.
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Customer Support Specialist

Superb
Remote
Join Superbfrank ai
Help revolutionize the hospitality industry by empowering restaurateurs with an all-in-one Guest Experience Management platform.
Join Superb
Company Missionfrank ai
Superb empowers the new generation of restaurateurs by providing a smarter way of working and using data to offer personalized guest experiences.
Innovative Platformfrank ai
Superb's all-in-one platform integrates reservations, POS, payments, and guest data, helping over 1000 hospitality businesses worldwide.
Funding Achievementsfrank ai
Superb has raised $14M in funding, backed by influential investors committed to transforming the hospitality industry.
Unique Benefitsfrank ai
Enjoy a learning & sharing environment, work with an international team, and celebrate your birthday with a day off, all while working remotely.
Role Focusfrank ai
Resolve support tickets, provide mail, chat, and phone support, and understand customer needs to increase product usage and value.
Key Requirementsfrank ai
Ideal candidates are team players fluent in English and Danish, understand technical aspects, and are passionate about customer service.
Main Responsibilitiesfrank ai
Collaborate with the tech team, monitor customer health scores, ensure retention, and log data in CRM to deliver structured customer support.
Work Locationfrank ai
Fully remote position with the option to work from our hub in beautiful Copenhagen, providing flexibility and work-life balance.
Why Applyfrank ai
Join Superb to be part of a company committed to innovation in hospitality, offering unique benefits and a dynamic, supportive work environment.
View or apply

Account Engineer - (100% Remote)

Giant Swarm
Remote
Join Giant Swarmfrank ai
Become an Account Engineer to revolutionize cloud-native infrastructure solutions, while working remotely from Europe.
Join Giant Swarm
Innovative Missionfrank ai
Giant Swarm empowers developers worldwide to build scalable, resilient software with their API Driven Cloud Native Platform, transforming how modern applications run.
Innovative Mission
Global Impactfrank ai
Giant Swarm is trusted by top enterprises globally and offers a platform to provision and manage Kubernetes clusters both on-premises and in the cloud.
Distinctive Teamfrank ai
Join a diverse, fully remote team operating across Europe and North America, committed to inclusion and innovative cloud solutions.
Customer Journeyfrank ai
As an Account Engineer, guide customers by ensuring they have the resources, knowledge, and planning to succeed using Giant Swarm's products.
Strategic Visionfrank ai
Plan roadmaps and handle customer needs while participating in support rotations, ensuring customers receive top-notch assistance consistently.
Technical Expertisefrank ai
Candidates need 3+ years in technical support or customer success roles, strong Kubernetes knowledge, and proficiency in mediating between teams and customers.
Problem Solverfrank ai
Act as a proactive problem solver by addressing issues before they arise and leveraging your detailed technical knowledge to support customers effectively.
Effective Communicatorfrank ai
Transfer technical problems into clear written language for various audiences, ensuring communication is effective and comprehensive.
Apply Nowfrank ai
Join Giant Swarm and be part of a team that's at the forefront of cloud-native technology, fostering a supportive and innovative work environment.
View or apply

Customer Support Specialist

Lodgify
4.7 (3)
Remote
Fast-Growing Startupfrank ai
Lodgify is leading the vacation rental industry with its innovative software, raised $30M, and operates with an international team.
Fast-Growing Startup
Dynamic Environmentfrank ai
Join a vibrant, international team of over 350 professionals from more than 60 nationalities based in the heart of sunny Barcelona.
Dynamic Environment
Main Rolefrank ai
As a Customer Support Specialist, help users effectively utilize the Lodgify software to set up their accommodation websites and grow their rental business.
Key Responsibilitiesfrank ai
Provide info and advice, respond to requests via email or phone, troubleshoot technical issues, and ensure excellent customer satisfaction.
Main Requirementsfrank ai
Excellent verbal and written skills in English AND French or German. Must be organized, responsible, and skilled in problem-solving.
Remote Flexibilityfrank ai
Enjoy the freedom to work from home, making this role fully remote, offering flexibility and better work-life balance.
Competitive Salaryfrank ai
Earn a salary in EUR along with additional perks like a referral program, with paid compensation to boost your earnings.
Cultural Benefitsfrank ai
Be part of a culturally rich environment with a team that celebrates diversity, ensuring everyone feels a sense of belonging.
Growth Opportunitiesfrank ai
Dive into a career with endless opportunities for growth and development in a company full of contagious energy and passion.
Apply Nowfrank ai
Take the next step in your career. With a supportive and dynamic work culture, now is the perfect time to join Lodgify!
View or apply

Werkstudent:in im Client Support

Breuninger
Remote
Iconic Brandfrank ai
Join Breuninger, a leading European fashion and lifestyle powerhouse with 140 years of excellence.
Iconic Brand
Unique Experiencefrank ai
Experience a blend of tradition and innovation at Breuninger with over 1320 brands and unique customer service.
Unique Experience
Industry Leaderfrank ai
Be part of a successful online presence in the premium and luxury segment, enriching shopping experiences in stores and online.
Empowering Rolefrank ai
Elevate the IT backbone by handling client hardware setups, troubleshooting, and service requests as a Werkstudent:in in Client Support.
Skill Enhancementfrank ai
Develop expertise in IT support with hands-on roles in configuration, 1st & 2nd level support, documentation, and hardware rollouts.
Academic Flexfrank ai
Ideal for IT, Math, or Science students with a passion for tech, keen on new technologies, and proficient with Windows 10/11 and Office.
Remote Integrationfrank ai
Embrace full flexibility with the opportunity for Remote-Work & Workation, connecting from any European location.
Attractive Packagefrank ai
Benefit from an attractive salary with supplemental benefits, 30% staff discounts, and personal growth opportunities.
Value-Driven Culturefrank ai
Thrive in a modern, agile work environment that values each employee, encouraging a sense of belonging and impact.
Apply Nowfrank ai
Interested in shaping the future of tech in the fashion industry? Join Breuninger for a rewarding career journey!
View or apply

PartnerHero • Hybrid-remote in San Pedro Sula

Scale-up

Customer Support Specialist (San Pedro Sula) - MAR 2024

This job opening is already off the market.
Get the app or see similar offers.

About the role

Role DetailsType of Support: Omnichannel (Email, chat, phone, social media)Work type and Location: Hybrid - San Pedro SulaSchedule: AM / PM schedules. Full-time availability to work during the weekends if needed (8:00 am - 5:00 pm to complete our onboarding process)  About The Role Do you like helping others?  PartnerHero is looking for talented folks to join our Customer Support teams. We have a range of opportunities available for people who have built a career in the customer support space and those looking to break into the industry. We are interested in matching your unique skills, experience, and interests with one of our many partners across a variety of industries including Edtech, eCommerce, Fintech, Health and Wellness, and more. As a PartnerHero employee, you’ll have the support you need to develop and grow your career.  The reason you join won’t be the reason you stay.You’ll Be...

  • Providing excellent, friendly, and positive customer service via email, chat, and/or phone
  • Helping customers solve problems with strong troubleshooting, reading comprehension, and problem-solving skills
  • Analyzing recurring customer issues and creating insight reports to help our Partners make their businesses better 
  • Savvy with web, computer, and smartphones
Read more

PartnerHero is open for

  • People for
    Customer Support
  • Interested to work in
    San Pedro Sula
  • Who specialize in
    Customer Service & Support
  • And have following skills
    Customer Support
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

The story

Our mission is to extend the impact of innovative companies to economically underserved communities in the US and abroad, giving talented people the world over the opportunity to grow and thrive. ‍ Because hard work, passion and talent have no bounds. ‍ We are PartnerHero. People. Without borders. Without limits.

There are

501 - 1000

employees in the company

100M to 500M

Company annual revenue

Offices

We have 6 global offices located in United States, Germany, Romania and Philippines.
  • United States flagBoise
    Extra vacations
    Flexible hours
    Remote work
    Health insurance
    Team events
    Lunch benefit
Office imageOffice imageOffice image

Markets

PartnerHero serves clients from around the world.

Follow Us

PartnerHero is open for

  • People for
    Customer Support
  • Interested to work in
    San Pedro Sula
  • Who specialize in
    Customer Service & Support
  • And have following skills
    Customer Support
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

This job opening is already off the market.
Get the app or see similar offers.