Social Media Marketing Manager

Pendo elevates the world’s experience with software. We’re committed to helping businesses and product teams improve the apps they build and buy so they can deliver better customer and employee experiences. If you’re passionate about software, and curious about how to make software better for all users, this position is for you.  The Social Media Manager will lead and evolve Pendo’s presence and strategy on social platforms. The ideal candidate will have a proven track record in leading social media efforts within the SaaS industry and creating a results-driven social content strategy to build brands and drive growth.  In this role, you’ll work with cross-functional partners to establish Pendo as a best-in-class B2B brand on social media. You’ll own our social media calendar and process for maintaining a responsive and engaging social presence for Pendo. You’ll ensure our social media content is on message and on brand. You’ll proactively identify opportunities for conversation, conversion, engagement, creativity, and growth via social platforms. Responsibilities (what you’ll do):

• Produce high-quality, engaging content that grows our audience across social platforms.
• Interact with followers, community members, and employees to drive engagement and support marketing campaigns/business objectives.
• Manage our social channels via social media management tools and native apps to publish content and report on our success and learnings.