IT Technical Support Lead [024177]

PT Services (Delaware) LLC is part of Playtech - the world's largest online gaming software supplier traded on the London Stock Exchange Main Market. Playtech offers cutting-edge, value-added solutions to the industry’s leading gaming operators. Since Playtech's inception in 1999, our approach has been centered on continual development. PT Services (Delaware) LLC represents Playtech Live product, and our studios contain hundreds of state-of-the-art cameras, broadcasting in premium HD quality, offering the fastest streaming and highest up-time in the market. More than 1,830 talented professionals are part of Playtech Live from different countries all over the world and you have an opportunity to join our international team in Pennsylvania! Visit our website to learn more about our company.www.playtech.com

• Adhere to Pennsylvania Gaming Commission Regulations and PT Services Delaware regulations and departmental policies and procedures.
• Coordinate and supervise IT personnel work and oversee the day-to-day operation of IT team.
• Prepare working schedule and to fill the actual daily attendance documentation for IT team.
• Manage and motivate assigned team in order to reach set targets and improve the quality of service.
• Organize monthly team meetings and individual meetings to discuss performance, provide feedback, inform regarding updates and upcoming plans.