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Interested in working for a global SaaS provider in the hospo tech space? Quandoo is looking for a tenacious and results-driven customer success specialist to join the team! Quandoo's mission is to improve the way hospitality venues connect with diners in the digital world. Through our marketplace and extensive booking network, we are helping businesses build a strong online presence and increase their bookings. We also provide a selection of SaaS solutions to simplify how they manage bookings, turn tables and build better diner experiences. So if you are ready to showcase those amazing customer service & people skills, then we encourage you to apply! The Role As the Customer Success Specialist, you'll be at the forefront of providing support to our partner restaurants. This is a role that involves a high volume of inbound and outbound communication with our partner base. To ensure we deliver exceptional support throughout the various stages of the partner lifecycle, our team operates as three focussed verticals:
Quandoo has bookable restaurants in Germany, the United Kingdom, Austria, Turkey, Switzerland, Italy, Finland, the Netherlands, Luxembourg, Singapore, Hong Kong and Australia. Headquartered in Berlin, Germany and led by CEO Hidetaka Kawashima, Quandoo employs approximately 350 people worldwide.
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