Dutch Customer Care - Lisbon or Athens -

Do you speak Dutch? Are you passionate about people and communication? Do you thrive in a fast paced environment where every interaction counts? On behalf of our Client, we want to present an exciting opportunity for talented individuals to join their team as Dutch Customer Care Representatives, based in the vibrant and sunny cities of Lisbon or Athens. Are you ready for your next adventure? For further info, read below! Responsibilities

• Manage incoming calls and customer service inquiries by chat and email
• Identify and assess customers’ needs to achieve satisfaction
• Keep records of customer interactions, process customer accounts and file documents
• Take the extra mile to engage customers Requirements
• Native / C2 level in Dutch
• B2 level English
• Strong communication skills, empathetic and active listening skills
• Ability to multitask, prioritise and manage time effectively
• Exceptional problem-solving and ability to respond to different types of characters
• Adaptive skills and team spirit Benefits
• Competitive remuneration package
• Monthly Bonus
• First class ongoing training and career development opportunity
• Multicultural and modern working environment