Customer Operations Risk Analyst

Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. As a Customer Operations Risk Analyst you will support managers by driving the effective governance and management of Operational risks, providing specialist risk and control knowledge to stakeholders in order for Starling to operate within its risk appetite. This role will sit within the first line of defence in our Customer Operations function where you will be a Support and Challenge Risk Champions and partner with Risk and Control Owners to create a culture of effective and consistent risk management, oversight and reporting. Key Accountabilities & Responsibilities include:Risk & Control Advisory

• Working with Risk and Control owners by providing advice, challenge and input on key decisions, ensuring Risk and Control owners are aware and accountable and enabling them to clearly articulate and manage their risk profile.