(Estonian & Russian) Customer Support Consultant (Hungary, remotely)

Passionate about the world of tech? What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let’s see what it takes 💛 What You Will Do:

• Communicate with hot leads and existing customers via outgoing calls and emails
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Conduct market researches
• Securely work with customers’ sensitive information
• Apply the latest and greatest customer happiness practices
• Maintain working knowledge of our client’s products and services What you need to succeed in this role:
• Estonian and Russian C1 level and English (B2) is a must
• Experience in customer service or sales
• Analytical and research skills
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)