(fluent German) Technical Support Consultant (Brazil, remotely)

Passionate about the world of tech? What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let’s see what it takes 💛 What You Will Do:

• Communicating with customers via calls and emails
• Researching bugs
• Documenting errors
• Monitoring systems and alerts
• Contributing to incident management What you need to succeed in this role:
• Fluent German (at least C1, written and verbal) and English (B2)
• Experience in customer support, preferably in technical environment
• Strong problem-solving skills
• Analytical thinking Will be a great plus:
• BA in Computer Science Benefits and Perks:
• Fixed schedule: Wednesday–Sunday, 1pm–9pm, Brazil time
• Opportunity to work fully remotely
• Inclusive international environment