L1 / L2 Technical Support Consultant (Razlog)

Passionate about the world of tech? What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as an L1 / L2 Technical Support Consultant at a cutting-edge platform that offers blazing-fast integration of a robust user infrastructure, ensuring that businesses can deliver exceptional user experiences while focusing on growth and innovation. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let’s see what it takes 💛 What you will do:

• Always be up-to-date with the cutting-edge technology
• Debug customer’s complex integrations and suggest solutions accordingly
• Work with different frontend and backend frameworks
• Analyze logs and narrow down issues
• Promote technical education among customers
• Be a go-to person on product's technical aspects
• Be the voice of the customer on every technical aspect What you need to succeed in this role:
• Fluent English
• Proficiency with SDKs
• Familiarity with JavaScript frameworks
• Some understanding of backend frameworks