Service Desk Specialist

You may apply to Tietoevry by selecting Apply and fill your application details to the form. You may also Apply by using LinkedIn and populate details to your application from your LinkedIn profile.We are looking for a Service DeskSpecialist You will responsible for providing service desk service to external customers. Your key tasks will include

• Processing customer requests for the BIS system (register all requests, passing to appropriate specialists, track the progress of solving)
• Solving certain types of requests
• Follow up on the lifecycle of requests and inform customers of the demand
• Informing customers on different issues We expect you to have
• Good Latvian language skills
• Optional English language skills
• Optional Russian language skills
• Good communication skills, initiative, and positive attitude
• Willingness to learn and share the knowledge
• Good computer user skills What will be considered as an advantage:
• An experience in the similar position
• Higher education or student We offer
• Excellent professional development and growth possibilities
• Work in the modern office
• Motivating salary and benefits package (health insurance, sports, events, interest clubs etc.)