Hardware & DC Ops Technician MTL EN

i3D.net is a leading provider of high-performance hosting and global infrastructure services. We offer a wide range of products and services including hosting, dedicated servers, cloud solutions, and more. With our global presence and state-of-the-art infrastructure, we serve clients in various industries including gaming, e-commerce, and enterprise businesses.

As a Data Center Operations technician, part of the Hardware and Bare Metal team of i3D.net, your role is to provide hands-on, on-site, and remote operational support for our datacenter hardware across the world. The Data Center Operations technician executes the daily operations in relations to our hardware in our datacenters, such as basic operations (move-add-change-delete), perform maintenance and troubleshooting.   Your responsibilities · Receive, install, cable, test and configure datacenter hardware, ability to comfortably manipulate physically heavy equipment. · Diagnose and perform complex troubleshooting and resolve technical problems raised. · Coordinate with internal and external partners, vendors and manufacturers for support requests, projects, maintenance, deployments, and new site creation. · Document work done and tracking in ticketing and inventory management systems. · Build, update and maintain knowledge base articles. · Contribute to the team…