Kuala Lumpur
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Assistant Manager, Vessel IT
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About the role
Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. The Assistant Manager, Vessel IT is responsible for managing service desk duties, 1st line and 2nd line support, incident handling related to IT onboard vessels under WSM management agreement and vessels having IT support agreements with WSM.Main responsibilities• Manage service desk duties, 1st line and 2nd line support and incident handling.• Business Application sync/replication monitoring and status update to stakeholders. Ensure high availability of business-critical application.• Ensure VIT support documentation is updated and reviewed periodically.• Contribute and ensure Vessel IT Manual is updated and sent to vessels.• Contribute and ensure that Support Handbook is maintained and distributed.• Perform international travel related to IT support cases as required.• Develop and maintain user, system and operational documentation for vessel IT usage.• Ensure services are delivered according to WSM principles and guidelines for vessel IT support and best practices as applicable.• Contribute and ensure vessel IT problem management.• Contribute and ensure vessel IT Change Management• Supervise project and ensure team is following up.• Supervise critical, urgent and normal ticket.• Participate in system implementation project onboard the vessels on management.• Participate…
Read moreWilhelmsen is open for
- People forOther
- Interested to work inKuala Lumpur
- We are looking to fill aFull-time position
- For talents with seniorityMid-level
- With a capacity of40 hours per week
- And we are happy to payGet the app to see
The story
Committed to shaping the maritime industry, through our market-leading products, services and support, we also seek to develop new opportunities in renewables, zero-emission shipping, and marine digitalization. We take innovation, sustainability and unparalleled customer experiences one step further.
There are
1001+
employees in the company500M+
Company annual revenueOffices
We are headquartered in Norway. Supporting a diverse and inclusive workplace, with thousands of colleagues across more than 60 countries, we take innovation, sustainability and unparalleled customer experiences one step further.
Extra vacations
Flexible hours
Remote work
Free coffee
Team events
Learn more about Wilhelmsen
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We have the biggest maritime network in the world, capable of delivering to over 2 200 locations globally.
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Wilhelmsen is open for
- People forOther
- Interested to work inKuala Lumpur
- We are looking to fill aFull-time position
- For talents with seniorityMid-level
- With a capacity of40 hours per week
- And we are happy to payGet the app to see
This job opening is already off the market.
Get the app or see similar offers.