Law Enforcement Operations Team Lead

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their life easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer.

We are looking for a Team Lead to join our growing Law Enforcement Operations team in Tallinn. The Law Enforcement team acts as a point of contact for different enforcement agencies and its main function is to process different information requests between Wise and external authorities. As a Law Enforcement Team Lead you are people and operations lead, with a mindset that enables you to build robust and compliant processes. You make sure the team meets different service level agreements, while you take data-based decisions to improve and scale the team's performance and quality. You’ll be primarily responsible for:

• Leading people - hire, develop and run day to day operations, including amongst other tasks planning workforce, performance management, upskilling specialists, organising team activities etc;