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10 Remote, Hybrid & Onsite Customer Support Jobs in Croatia
Customer Service Specialist (Hindi/ English)
Binance
3.3
(7)
Remote
Join Binance
frank ai
Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider.
Blockchain Leader
frank ai
Binance provides a financial product suite, including the world's largest digital-asset exchange, dedicated to increasing monetary freedom.
Global Presence
frank ai
Operating worldwide with headquarters in Cayman Islands and Mahé, Seychelles, Binance continually expands in the blockchain industry.
Customer Focused
frank ai
Support customers via ticketing, live chat, and handle queries, complaints, and identification processes for cryptocurrency exchange.
Bilingual Skills
frank ai
Proficiency in English and Hindi is required to support international clients. Additional languages are a plus for better stakeholder collaboration.
Experience Needed
frank ai
Applicants need a minimum of one year of customer service experience, preferably in finance or E-commerce. Exceptional recent graduates are welcome.
Main Responsibilities
frank ai
Handle tickets and enquiries 24/7, support various business units, document customer interactions, and address complaints and special cases.
Work Flexibility
frank ai
Enjoy flexible working hours with a fully remote option. Binance supports diverse global talent with a flat organizational structure.
Competitive Package
frank ai
Benefit from a competitive salary and a host of unique benefits by joining the world’s leading blockchain ecosystem at Binance.
Why Apply?
frank ai
Join Binance to tackle unique, challenging projects, grow alongside world-class talent, and be part of the Web3 revolution in an innovative environment.
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Global Client Support Director
Mapon
5
(2)
Remote
Join Mapon
frank ai
Be part of an industry leader in GPS tracking and fleet management with over 250,000 tracked objects worldwide!
Innovative Solutions
frank ai
Drive the future with Mapon, creating GPS tracking, fuel control, route planning, and digital inspections that transform business operations.
Market Leader
frank ai
Join a company that has tracked over 40 billion kilometers and is renowned in Northern Europe for its top-tier fleet management solutions.
Career Growth
frank ai
Receive financial support and encouragement for your professional growth, with opportunities for learning and development tailored to your career.
Global Presence
frank ai
Work from our headquarters in Riga or remotely, with global support teams in Tallinn, Helsinki, and Barcelona ensuring comprehensive client coverage.
Meaningful Role
frank ai
As Global Client Support Director, you'll lead a team of 20+, improving support processes and enhancing client experiences for worldwide impact.
Compelling Requirements
frank ai
Applicants must possess leadership experience, a strong grasp of customer service principles, and excellent English language skills to succeed.
Competitive Salary
frank ai
Enjoy a gross salary ranging from EUR 3000 to 4500, commensurate with your expertise and experience, along with a range of exclusive benefits.
Flexible Work
frank ai
Benefit from flexible working hours, fully remote options, and Fridays with shortened workdays, making it easier to balance work and personal life.
Why Apply?
frank ai
Join Mapon's mission to revolutionize fleet management, contribute to groundbreaking projects, and grow your career in an innovative and supportive environment.
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Customer Support Specialist
Superb
Remote
Join Superb
frank ai
Help revolutionize the hospitality industry by empowering restaurateurs with an all-in-one Guest Experience Management platform.
Company Mission
frank ai
Superb empowers the new generation of restaurateurs by providing a smarter way of working and using data to offer personalized guest experiences.
Innovative Platform
frank ai
Superb's all-in-one platform integrates reservations, POS, payments, and guest data, helping over 1000 hospitality businesses worldwide.
Funding Achievements
frank ai
Superb has raised $14M in funding, backed by influential investors committed to transforming the hospitality industry.
Unique Benefits
frank ai
Enjoy a learning & sharing environment, work with an international team, and celebrate your birthday with a day off, all while working remotely.
Role Focus
frank ai
Resolve support tickets, provide mail, chat, and phone support, and understand customer needs to increase product usage and value.
Key Requirements
frank ai
Ideal candidates are team players fluent in English and Danish, understand technical aspects, and are passionate about customer service.
Main Responsibilities
frank ai
Collaborate with the tech team, monitor customer health scores, ensure retention, and log data in CRM to deliver structured customer support.
Work Location
frank ai
Fully remote position with the option to work from our hub in beautiful Copenhagen, providing flexibility and work-life balance.
Why Apply
frank ai
Join Superb to be part of a company committed to innovation in hospitality, offering unique benefits and a dynamic, supportive work environment.
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Account Engineer - (100% Remote)
Giant Swarm
Remote
Join Giant Swarm
frank ai
Become an Account Engineer to revolutionize cloud-native infrastructure solutions, while working remotely from Europe.
Innovative Mission
frank ai
Giant Swarm empowers developers worldwide to build scalable, resilient software with their API Driven Cloud Native Platform, transforming how modern applications run.
Global Impact
frank ai
Giant Swarm is trusted by top enterprises globally and offers a platform to provision and manage Kubernetes clusters both on-premises and in the cloud.
Distinctive Team
frank ai
Join a diverse, fully remote team operating across Europe and North America, committed to inclusion and innovative cloud solutions.
Customer Journey
frank ai
As an Account Engineer, guide customers by ensuring they have the resources, knowledge, and planning to succeed using Giant Swarm's products.
Strategic Vision
frank ai
Plan roadmaps and handle customer needs while participating in support rotations, ensuring customers receive top-notch assistance consistently.
Technical Expertise
frank ai
Candidates need 3+ years in technical support or customer success roles, strong Kubernetes knowledge, and proficiency in mediating between teams and customers.
Problem Solver
frank ai
Act as a proactive problem solver by addressing issues before they arise and leveraging your detailed technical knowledge to support customers effectively.
Effective Communicator
frank ai
Transfer technical problems into clear written language for various audiences, ensuring communication is effective and comprehensive.
Apply Now
frank ai
Join Giant Swarm and be part of a team that's at the forefront of cloud-native technology, fostering a supportive and innovative work environment.
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Customer Support Specialist
Lodgify
4.7
(3)
Remote
Fast-Growing Startup
frank ai
Lodgify is leading the vacation rental industry with its innovative software, raised $30M, and operates with an international team.
Dynamic Environment
frank ai
Join a vibrant, international team of over 350 professionals from more than 60 nationalities based in the heart of sunny Barcelona.
Main Role
frank ai
As a Customer Support Specialist, help users effectively utilize the Lodgify software to set up their accommodation websites and grow their rental business.
Key Responsibilities
frank ai
Provide info and advice, respond to requests via email or phone, troubleshoot technical issues, and ensure excellent customer satisfaction.
Main Requirements
frank ai
Excellent verbal and written skills in English AND French or German. Must be organized, responsible, and skilled in problem-solving.
Remote Flexibility
frank ai
Enjoy the freedom to work from home, making this role fully remote, offering flexibility and better work-life balance.
Competitive Salary
frank ai
Earn a salary in EUR along with additional perks like a referral program, with paid compensation to boost your earnings.
Cultural Benefits
frank ai
Be part of a culturally rich environment with a team that celebrates diversity, ensuring everyone feels a sense of belonging.
Growth Opportunities
frank ai
Dive into a career with endless opportunities for growth and development in a company full of contagious energy and passion.
Apply Now
frank ai
Take the next step in your career. With a supportive and dynamic work culture, now is the perfect time to join Lodgify!
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Technical Ops Support(web3)
Binance
3.3
(7)
Remote in
Europe
World's Leading Blockchain
frank ai
Join Binance, the world’s leading blockchain and crypto provider, and make a significant impact in the blockchain ecosystem.
Mission-driven
frank ai
Be part of a company whose mission is to increase the freedom of money for users globally, offering unmatched crypto products and services.
Fast-growing Industry
frank ai
Immerse yourself in the rapidly evolving blockchain and crypto industry, working alongside dedicated professionals in an innovative environment.
Impressive Funding
frank ai
Benefit from a company that has raised $9M in funding, showcasing strong financial backing and solid investor confidence.
Global Reach
frank ai
Work remotely or from one of our global offices, including our headquarters in the Cayman Islands and Mahé, Seychelles, or our location in London.
Tech Support Role
frank ai
This technical support role is a 24x6 position requiring at least 1+ years of experience, a technical degree, and strong analytical skills.
Key Responsibilities
frank ai
Provide hands-on technical support, deliver stellar customer experiences, analyze issues, and partner with internal teams to drive product development.
Blockchain Expertise
frank ai
Candidates must have experience with blockchain/web3 technologies and a strong interest in blockchain and crypto advancements.
Analytical Skills
frank ai
Showcase your ability to troubleshoot complex technical issues and deliver solutions, ensuring high client satisfaction and continued improvement.
Work Remotely
frank ai
Enjoy the flexibility of a fully remote position while connecting with clients and stakeholders worldwide, contributing to impactful global projects.
View or apply