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4 Hybrid & Onsite Customer Support Crypto Jobs in Estonia matching "C Development"
Customer Experience Specialist (Japanese-speaking/night shifts)
Yolo Group
4
(70)
On-site
Tallinn
Exciting Role
frank ai
Be a Customer Experience Specialist at Yolo Group, a vibrant and fast-paced iGaming and technology company! 🌐
Innovative Company
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Yolo Group pioneers innovation in gaming, fintech, and blockchain, creating cutting-edge products serving millions globally.
Global Presence
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Operating in diverse markets, Yolo Group maintains offices in Estonia, Malta, Brazil, Australia, and beyond, offering a truly international environment.
Unique Opportunities
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Join a young, dynamic team and enjoy monthly sports compensation, in-house gym access, and unique well-being benefits like sleeping pods.
Generous Learning
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Benefit from a rich learning & development package with personal improvement plans, company-wide trainings, and knowledge-sharing events.
Mentorship Role
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Support and mentor colleagues while taking charge of customer service activities that uphold ethical and socially responsible practices.
Main Requirements
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Fluency in Japanese and English, excellent communication skills, tech-savvy, and ability to work under pressure are essential for this role.
Key Responsibilities
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Handle customer queries via chat and email, resolve issues promptly, provide feedback for service improvement, and ensure positive customer experiences.
Great Culture
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Work in a fun and collaborative environment with legendary events, networking opportunities, and a commitment to celebrating personal milestones.
Why Join
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Apply to be part of the Yolo DNA, a team disrupting the gaming world with innovation, fun, and unparalleled customer-centric services.
View or apply
Customer Experience Specialist - Turkish - Day/Evening Shifts
Yolo Group
4
(70)
On-site
Tallinn
Growing Team
frank ai
Our Customer Experience Team is expanding, and we seek talented individuals to join us on our transformative journey! 🚀
Innovative Mission
frank ai
Yolo Group pioneers innovation in gaming, fintech, and blockchain. Our focus is on delivering fun, fast, and fair products to millions worldwide.
Global Presence
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Operating globally, Yolo Group has offices in Tallinn, Malta, Brazil, and more. HQ is located at Suur-Patarei 13, Tallinn, Estonia.
Unique Benefits
frank ai
Enjoy monthly sports compensation, an in-house gym, sleeping pods, private health insurance, and paid vacation for life milestones.
Role Overview
frank ai
As a Customer Experience Specialist, you'll deliver exceptional service by resolving inquiries and issues at the first point of contact.
Primary Tasks
frank ai
Handle customer queries in Turkish, resolve payment and game issues, train newcomers, manage Responsible Gambling cases, and more.
Key Requirements
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Must be fluent in Turkish and English, tech-savvy, and have excellent communication and problem-solving skills. Prior customer service experience required.
Team Collaboration
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Work closely with other teams and external partners to escalate and resolve customer cases, ensuring the best experience for our clients.
Location Info
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This position is located in Tallinn, with work conducted on-site. Enjoy a vibrant office environment with plenty of amenities and social activities.
Why Join?
frank ai
Join Yolo Group to impact a fast-paced, innovative fintech company. Collaborate with diverse talents, enjoy unique perks, and take your career to the moon!
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Customer Experience Specialist - Turkish - Night Shifts
Yolo Group
4
(70)
On-site
Tallinn
Join Yolo Group
frank ai
Be part of a young, fast-paced fintech company impacting millions globally in gaming, fintech, and blockchain industries.
Innovative Mission
frank ai
Yolo Group is committed to putting the customer at the center via fun, fast, and fair products and services, powered by 900+ diverse Yoloers.
Customer Focus
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The Customer Experience Specialist will own and resolve customer inquiries, ensuring the highest quality of service and satisfaction.
Key Responsibilities
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Handle queries via chat/email in Turkish, resolve payment issues, collaborate with teams, manage VIP cashback, and handle fraud/security cases.
Skill Requirements
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Fluent in Turkish and English, great communication and problem-solving skills, ability to multitask, tech-savvy, and experienced with demanding customers.
Learning & Development
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Enjoy a generous learning and development package including personal development plans, company-wide knowledge sharing, and extensive training.
Well-being Focus
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Benefit from sports compensation, in-house gym, relaxing sleeping pods, 3 health days per year, and private health insurance to support your well-being.
Unique Celebrations
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Yolo Group offers unique vacation days for personal life achievements and birthday day off, fostering a culture of celebrating together.
Exciting Work Environment
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Work in state-of-the-art offices with a cafeteria, plenty of fruits, snacks, and legendary events and networking opportunities.
Why Apply
frank ai
Join Yolo Group to thrive in a dynamic, innovative environment with a global impact, extensive development opportunities, and a focus on well-being.
View or apply
Customer Support Agent for Hub88
Yolo Group
4
(70)
On-site
Tallinn
Global Innovator
frank ai
Yolo Group is advancing gaming, fintech, and blockchain spaces with its unparalleled innovation.
Unique Opportunities
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Benefit from Yolo Group's venture fund, Yolo Investments, and invest in groundbreaking ideas alongside the Group.
Employee Well-being
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Monthly sports compensation, in-house gym, sleeping pods, health days, and comprehensive mental health support make physical and mental health a top priority.
Celebratory Culture
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Celebrate life's milestones with paid vacation days for personal achievements and an extra day off for your birthday.
Vibrant Workspaces
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Enjoy appealing office environments with cafeterias, complimentary fruits and snacks, alongside free parking (subject to availability).
Network Expansion
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Forge valuable connections through legendary events and networking opportunities with a multinational team.
Customer Centric Role
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As a Customer Support Agent, take ownership of B2B client inquiries and offer solutions on a 24x7 roster, reinforcing the company's customer-first ethos.
Key Requirements
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Proven B2B support experience, exceptional communication in English, problem-solving acumen, CRM proficiency essential for this fast-paced role.
Location Advantage
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This on-site position is based in the tech-centric city of Tallinn, Estonia, offering a dynamic and innovative work environment.
Join the Journey
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Embark on a career journey with Yolo Group, where diversity and an insatiable drive to 'take it to the moon' foster a truly rewarding career!
View or apply