7 Hybrid & Onsite Customer Support Jobs in Helsinki

Oneflow imagines a world where contracts flow effortlessly, eliminating friction and enabling quicker deals and smarter decisions.

Oneflow, a rapidly growing publicly listed Swedish tech startup, is revolutionizing contract management, focusing on digital transformation in Finland.

Join a high-growth company with a clear vision, competitive compensation, and the opportunity to pioneer Customer Success in Finland.

Oneflow seeks a Customer Success Manager to elevate Finnish customer satisfaction and lead local efforts, working from a hybrid remote/office setup in Helsinki.

Serve as the primary contact for Finnish clients like Stark and ePassi, ensuring customer retention, satisfaction, and exploring upsell opportunities.

Conduct trainings, demonstrate new features, and guide customers on maximizing benefits from Oneflow’s functionalities for optimal usage.

Work closely with sales teams to identify new customer needs and growth opportunities, and partner with product teams for successful technical implementations.

Applicants should have a few years of B2B SaaS customer management experience, strong communication skills in Finnish and English, and a bachelor's degree.

Seize the chance to contribute to a dynamic, diverse, and fast-growing environment, drive customer satisfaction to new heights, and create a lasting impact.

ICEYE is pioneering in synthetic aperture radar (SAR) satellite operations, providing unmatched data and monitoring services globally.

ICEYE develops compact, efficient SAR technology. This makes satellite imaging more accessible, revolutionizing decision making across industries.

With offices in Finland, the US, UK, and Poland, ICEYE boasts a diverse team of 600+ employees from nearly 60 countries, driving innovation.

ICEYE has raised €274M, showcasing strong investor confidence. This financial backing ensures continued growth and innovation in the space industry.

Candidates need a degree in Mechanical, Electrical, or Electronics. Minimum 3 years in Aerospace & Defense, with strong project management and technical skills.

Oversee satellite missions from build to launch. Manage in-orbit assets, tackle technical issues, and support maintenance alongside diverse company teams.

Earn a base salary of €5000 - €6300 per month (gross), contingent on experience. This competitive pay reflects the critical nature of the role.

ICEYE prioritizes continuous professional development with access to courses, training, and conferences, ensuring your growth and success.

ICEYE values diversity and fosters an inclusive environment. Diverse perspectives are seen as a catalyst for innovation and creativity.

GoMore helps people share cars to reduce the number of unused vehicles in cities, promoting environmental sustainability.

Operating in ridesharing, car rental, and private leasing, GoMore revolutionizes car ownership and usage for over 2.5 million members.

As a Customer Care Specialist, handle daily inbound queries, build customer relationships, and play a key role in customer satisfaction.

Earn a gross salary between €2500 - €3300/month, join our annual bonus program, and enjoy discounted access to GoMore cars.

Receive guidance from an Operations Manager and collaborate with multiple GoMore customer support teams across six countries.

Fluency in Finnish and English, effective communicator, quick learner, and a genuine interest in sustainable transportation solutions.

Charge of daily customer support, handling insurance cases, developing support tools and processes, and engaging on social media.

Based in Helsinki with flexible hybrid working options, you'll have opportunities to work remotely a couple of days a week after training.

Join GoMore to make a significant impact on sustainable transportation, work in an innovative team, and grow within an evolving industry.

Swappie is a high growth tech company creating a leading platform for refurbished smartphones, expanding operations across Europe.

Born from a personal experience, Swappie aims to offer a safe, easy way to buy refurbished smartphones, promoting sustainability.

Operating within the refurbished electronics industry, Swappie champions a circular smartphone economy, redefining how people see used devices.

Swappie has raised €154 million and is available in 9 countries, with ambitious plans for further European expansion.

As a Retail Specialist, you will represent Swappie in our Espoo and Helsinki stores, interacting with customers and managing various retail tasks.

Applicants should have full professional Finnish skills, retail customer service experience, good teamwork, and flexibility with work hours.

You will handle customer service, phone sales, order processing, inventory management, and phone maintenance, with opportunities for additional earnings.

This full-time position offers a flexible work schedule with shifts primarily during weekdays but may occasionally include weekends.

Join a company leading the refurbished smartphone revolution, offering a meaningful mission, exciting growth prospects, and a supportive team environment.

Swappie aims to become the leading platform for refurbished electronics, expanding operations across Europe and promoting sustainability.

Swappie is revolutionizing the circular smartphone economy with an innovative marketplace that makes buying refurbished phones safe and easy.

Founded after a scamming incident, Swappie was created to ensure a trustworthy, eco-friendly alternative to buying used phones. Over 40 nationalities contribute to this mission.

Fluent Dutch speakers, join our team to provide top-tier support for Benelux-area customers via email, chat, and phone. Full-time, permanent position with 9-17 work hours.

To apply, candidates must have professional Dutch and English skills, reside in Finland, and enjoy customer interactions. French fluency is a plus.

Provide high-quality, efficient customer service, collaborate with production and tech teams, and ensure seamless website navigation for Benelux users.

Enjoy a gross salary of €2000-€2100 with additional options post-trial period. This role offers daily growth and learning opportunities in a dynamic scale-up environment.

Our brand-new office in Ruoholahti, Helsinki, features a rooftop sauna, gym, and various activities, plus remote work options within Finland.

Join an innovative, low-hierarchy team with autonomy, daily growth, and the chance to make a real difference in promoting sustainable electronics.

Operates the world's largest open-access impact database with over 10,000+ company profiles, trusted by 200+ institutions including Nasdaq and Nordea.

Builds a model that measures both positive and negative impacts on environment, health, society, and knowledge to enable smarter decision-making.

Join a rapidly growing impact SaaS company and contribute to the most advanced impact data tool used by hundreds of top companies worldwide.

Serve as the main contact for assigned customers, manage accounts, ensure timely data delivery, and support customer inquiries related to their data subscription.

Previous customer-facing role experience in tech or consulting company, strong problem-solving skills, and exceptional communication skills in Finnish & English.

Experience in existing ESG landscape, particularly EU’s Corporate Sustainability Reporting Directive (CSRD), is considered a plus.

Offers exciting professional growth opportunities, competitive compensation including options, and a comprehensive healthcare package.

Position based in the heart of downtown Helsinki with hybrid remote options, providing flexibility to balance professional and personal life.

Join Upright to be part of a fun, ambitious team that cares about their work and make an impact on a mission that matters for future capitalism.