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Customer Service Specialist (Hindi/ English)

Binance
3.3 (7)
Remote
Join Binancefrank ai
Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider.
Join Binance
Blockchain Leaderfrank ai
Binance provides a financial product suite, including the world's largest digital-asset exchange, dedicated to increasing monetary freedom.
Blockchain Leader
Global Presencefrank ai
Operating worldwide with headquarters in Cayman Islands and Mahé, Seychelles, Binance continually expands in the blockchain industry.
Customer Focusedfrank ai
Support customers via ticketing, live chat, and handle queries, complaints, and identification processes for cryptocurrency exchange.
Bilingual Skillsfrank ai
Proficiency in English and Hindi is required to support international clients. Additional languages are a plus for better stakeholder collaboration.
Experience Neededfrank ai
Applicants need a minimum of one year of customer service experience, preferably in finance or E-commerce. Exceptional recent graduates are welcome.
Main Responsibilitiesfrank ai
Handle tickets and enquiries 24/7, support various business units, document customer interactions, and address complaints and special cases.
Work Flexibilityfrank ai
Enjoy flexible working hours with a fully remote option. Binance supports diverse global talent with a flat organizational structure.
Competitive Packagefrank ai
Benefit from a competitive salary and a host of unique benefits by joining the world’s leading blockchain ecosystem at Binance.
Why Apply?frank ai
Join Binance to tackle unique, challenging projects, grow alongside world-class talent, and be part of the Web3 revolution in an innovative environment.
View or apply

Global Client Support Director

Mapon
5 (2)
Remote
Join Maponfrank ai
Be part of an industry leader in GPS tracking and fleet management with over 250,000 tracked objects worldwide!
Join Mapon
Innovative Solutionsfrank ai
Drive the future with Mapon, creating GPS tracking, fuel control, route planning, and digital inspections that transform business operations.
Market Leaderfrank ai
Join a company that has tracked over 40 billion kilometers and is renowned in Northern Europe for its top-tier fleet management solutions.
Career Growthfrank ai
Receive financial support and encouragement for your professional growth, with opportunities for learning and development tailored to your career.
Global Presencefrank ai
Work from our headquarters in Riga or remotely, with global support teams in Tallinn, Helsinki, and Barcelona ensuring comprehensive client coverage.
Meaningful Rolefrank ai
As Global Client Support Director, you'll lead a team of 20+, improving support processes and enhancing client experiences for worldwide impact.
Compelling Requirementsfrank ai
Applicants must possess leadership experience, a strong grasp of customer service principles, and excellent English language skills to succeed.
Competitive Salaryfrank ai
Enjoy a gross salary ranging from EUR 3000 to 4500, commensurate with your expertise and experience, along with a range of exclusive benefits.
Flexible Workfrank ai
Benefit from flexible working hours, fully remote options, and Fridays with shortened workdays, making it easier to balance work and personal life.
Why Apply?frank ai
Join Mapon's mission to revolutionize fleet management, contribute to groundbreaking projects, and grow your career in an innovative and supportive environment.
View or apply

Customer Support Specialist

Superb
Remote
Join Superbfrank ai
Help revolutionize the hospitality industry by empowering restaurateurs with an all-in-one Guest Experience Management platform.
Join Superb
Company Missionfrank ai
Superb empowers the new generation of restaurateurs by providing a smarter way of working and using data to offer personalized guest experiences.
Innovative Platformfrank ai
Superb's all-in-one platform integrates reservations, POS, payments, and guest data, helping over 1000 hospitality businesses worldwide.
Funding Achievementsfrank ai
Superb has raised $14M in funding, backed by influential investors committed to transforming the hospitality industry.
Unique Benefitsfrank ai
Enjoy a learning & sharing environment, work with an international team, and celebrate your birthday with a day off, all while working remotely.
Role Focusfrank ai
Resolve support tickets, provide mail, chat, and phone support, and understand customer needs to increase product usage and value.
Key Requirementsfrank ai
Ideal candidates are team players fluent in English and Danish, understand technical aspects, and are passionate about customer service.
Main Responsibilitiesfrank ai
Collaborate with the tech team, monitor customer health scores, ensure retention, and log data in CRM to deliver structured customer support.
Work Locationfrank ai
Fully remote position with the option to work from our hub in beautiful Copenhagen, providing flexibility and work-life balance.
Why Applyfrank ai
Join Superb to be part of a company committed to innovation in hospitality, offering unique benefits and a dynamic, supportive work environment.
View or apply

Danish Speaking Customer Support Specialist

Fleet Complete
3.9 (12)
Hybrid-remote
EE flagTartu
(+2)
Global Presencefrank ai
Fleet Complete is a leading provider of fleet, asset, and mobile workforce management solutions, serving over 40,000 customers worldwide.
Global Presence
Mission Statementfrank ai
Fleet Complete aims to help fleets thrive by providing diverse asset tracking solutions that enhance efficiency, cut costs, and reduce carbon footprints.
Innovative Companyfrank ai
Fleet Complete stands out in the IoT industry, winning numerous awards for innovation and growth through its relentless commitment to quality, customer focus, and productivity.
Global Officesfrank ai
Headquartered in Toronto, Fleet Complete has expanded its presence to multiple locations, including Greece, Estonia, and Lithuania.
Job Rolefrank ai
The Danish Speaking Customer Support Specialist will deliver support to Scandinavian customers, troubleshoot issues, and maintain a knowledge base for Fleet Complete products.
Main Responsibilitiesfrank ai
Responsibilities include answering calls and emails, solving issues on first contact, updating the internal database, and building customer relationships.
Job Requirementsfrank ai
Fluency in Danish and English, 1+ years in tech support, excellent communication skills, and the ability to work independently are required. Experience with Salesforce is a plus.
Shift Workfrank ai
The position requires working shifts from Monday to Sunday, covering hours from 6 am to midnight, with a 5-day, 8-hour shift schedule.
Career Growthfrank ai
Joining Fleet Complete offers the opportunity to make an impact, grow professionally, and collaborate within a global enterprise environment.
Unique Benefitsfrank ai
Employees receive competitive salaries, private group life & medical insurance, company equipment, and enjoy fun events and a dynamic, hybrid working environment.
View or apply

Account Engineer - (100% Remote)

Giant Swarm
Remote
Join Giant Swarmfrank ai
Become an Account Engineer to revolutionize cloud-native infrastructure solutions, while working remotely from Europe.
Join Giant Swarm
Innovative Missionfrank ai
Giant Swarm empowers developers worldwide to build scalable, resilient software with their API Driven Cloud Native Platform, transforming how modern applications run.
Global Impactfrank ai
Giant Swarm is trusted by top enterprises globally and offers a platform to provision and manage Kubernetes clusters both on-premises and in the cloud.
Distinctive Teamfrank ai
Join a diverse, fully remote team operating across Europe and North America, committed to inclusion and innovative cloud solutions.
Customer Journeyfrank ai
As an Account Engineer, guide customers by ensuring they have the resources, knowledge, and planning to succeed using Giant Swarm's products.
Strategic Visionfrank ai
Plan roadmaps and handle customer needs while participating in support rotations, ensuring customers receive top-notch assistance consistently.
Technical Expertisefrank ai
Candidates need 3+ years in technical support or customer success roles, strong Kubernetes knowledge, and proficiency in mediating between teams and customers.
Problem Solverfrank ai
Act as a proactive problem solver by addressing issues before they arise and leveraging your detailed technical knowledge to support customers effectively.
Effective Communicatorfrank ai
Transfer technical problems into clear written language for various audiences, ensuring communication is effective and comprehensive.
Apply Nowfrank ai
Join Giant Swarm and be part of a team that's at the forefront of cloud-native technology, fostering a supportive and innovative work environment.
View or apply

Customer Support Specialist

Lodgify
4.7 (3)
Remote
Fast-Growing Startupfrank ai
Lodgify is leading the vacation rental industry with its innovative software, raised $30M, and operates with an international team.
Fast-Growing Startup
Dynamic Environmentfrank ai
Join a vibrant, international team of over 350 professionals from more than 60 nationalities based in the heart of sunny Barcelona.
Main Rolefrank ai
As a Customer Support Specialist, help users effectively utilize the Lodgify software to set up their accommodation websites and grow their rental business.
Key Responsibilitiesfrank ai
Provide info and advice, respond to requests via email or phone, troubleshoot technical issues, and ensure excellent customer satisfaction.
Main Requirementsfrank ai
Excellent verbal and written skills in English AND French or German. Must be organized, responsible, and skilled in problem-solving.
Remote Flexibilityfrank ai
Enjoy the freedom to work from home, making this role fully remote, offering flexibility and better work-life balance.
Competitive Salaryfrank ai
Earn a salary in EUR along with additional perks like a referral program, with paid compensation to boost your earnings.
Cultural Benefitsfrank ai
Be part of a culturally rich environment with a team that celebrates diversity, ensuring everyone feels a sense of belonging.
Growth Opportunitiesfrank ai
Dive into a career with endless opportunities for growth and development in a company full of contagious energy and passion.
Apply Nowfrank ai
Take the next step in your career. With a supportive and dynamic work culture, now is the perfect time to join Lodgify!
View or apply
 
frank ai
Bolt, the European super-app, invites you to drive urban mobility transformation!
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frank ai
Impact 150 million customers as part of a disruptive force in urban transportation across 45 countries and over 500 cities.
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frank ai
Join Bolt's autonomous teams to address real-world challenges in urban mobility, alongside some of the brightest minds.
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frank ai
Be integral to building Bolt's financial services platform, an innovator in moving money between consumers and providers.
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frank ai
As a Product Operations Specialist, Billing, tackle billing, fraud, and payment issues vital to our Commerce Platform's success.
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frank ai
Provide solutions for transactional issues, screen patterns, support product lines, and use SQL for data analysis in operational strategy.
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frank ai
Bring a problem-solving attitude, analytical abilities, and collaborative skills. Prior fintech experience is a plus, not a must.
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frank ai
Enjoy the benefits of flexible hybrid work arrangements, with opportunities based in Tartu.
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frank ai
Bolt ensures a gratifying salary and stock options focused on attracting, motivating, and retaining world-class talent.
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frank ai
Apply to help sculpt the future of mobility, grow professionally in a diverse environment, and receive health and wellness perks.
 

Bolt • Hybrid-remote in Tartu

Scale-up

Product Operations Specialist, Billing

This job opening is already off the market.
Get the app or see similar offers.

About the role

We are looking for a Product Operations Specialist within Commerce Platform team to help us scale our operations in 45 countries and more to come. About usAbout the roleThe Product Operations Specialist is responsible for solving everyday issues with our Commerce Platform. This includes troubleshooting billing, fraud, and payment issues with different transactions or invoices, KPI monitoring, proposing ways to improve our Customer and Internal Operations Support processes, and creating business cases using different technical tools such as SQL to perform basic data analysis that helps us accomplish our goals. What does Commerce do? Commerce is responsible for everything related to money which is not financial planning or accounting. We are building a financial services platform to enable Bolt business lines to focus on their core business and we take care of moving money between customers and service providers. Your daily adventures will include:

  • Gather feedback and convert it into business cases.
  • Support different countries and Bolt’s product lines.
  • Create situational processes depending on the problem.
  • Troubleshoot transactional issues using the data provided.
  • Screen for new issue patterns.
  • Work with data sets to support product and operations.
Read more

Bolt is open for

  • People for
    Customer Support
  • Interested to work in
    Tartu
  • Who specialize in
    Customer Service & Support
  • And have following skills
    SQL
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

The story

Bolt is an European mobility company that has over 200 million customers in 50 countries and over 600 cities across Europe and Africa. The company seeks to make cities for people, not cars, offering better alternatives for every use case, including ride-hailing, shared cars and scooters, and food and grocery delivery.
There are

1001+

employees in the company

100M to 500M

Company annual revenue

Offices

Work in fast-moving autonomous teams with some of the smartest people in the world.
  • Estonia flagTallinn
  • United Kingdom flagLondon
  • Latvia flagRiga
  • France flagParis
  • Kenya flagNairobi
  • Russia flagSaint Petersburg
  • Azerbaijan flagBaku
  • + 10 more
    Stock options
    Flexible hours
    Remote work
    Gym membership
    Free food
    Free coffee
    Team events
    Company retreats
    Free parking
Office imageOffice imageOffice image

Learn more about Bolt

Bolt raises $709M at an $8.4B valuation to expand its transportation and food delivery super app – TechCrunch

Bolt raises $709M at an $8.4B valuation to expand its transportation and food delivery super app – TechCrunch

techcrunch.com

Fast-paced environment and 7 other reasons why working at Bolt may not suit you

Fast-paced environment and 7 other reasons why working at Bolt may not suit you

blog.bolt.eu

Bolt adds premium EV fleets to its platform in Europe | Bolt Blog

Bolt adds premium EV fleets to its platform in Europe | Bolt Blog

bolt.eu

Empowering diverse voices: bringing D&I to life at Bolt | Bolt Blog

Empowering diverse voices: bringing D&I to life at Bolt | Bolt Blog

bolt.eu

How Bolt employees embrace the ‘Act Like an Owner’ mindset | Bolt Blog

How Bolt employees embrace the ‘Act Like an Owner’ mindset | Bolt Blog

bolt.eu

Applying to Bolt: CV tips from our recruiter | Bolt Blog

Applying to Bolt: CV tips from our recruiter | Bolt Blog

bolt.eu

Teams gather in Tallinn to celebrate Bolt’s 10-year anniversary | Bolt Blog

Teams gather in Tallinn to celebrate Bolt’s 10-year anniversary | Bolt Blog

bolt.eu

Why working at Bolt may not be for you | Bolt Blog

Why working at Bolt may not be for you | Bolt Blog

bolt.eu

Markets

We are disrupting urban transportation and building the best way for people to move around in cities. Bolt operates in 45 countries and 500 cities globally. We have 100 million customers (rides + scooters + food combined) globally. Almost half of our business is in Africa - we have 40 million customers in Africa and 60 million customers in Europe. Join the ride!

Follow Us

Bolt is open for

  • People for
    Customer Support
  • Interested to work in
    Tartu
  • Who specialize in
    Customer Service & Support
  • And have following skills
    SQL
  • We are looking to fill a
    Full-time position
  • For talents with seniority
    Mid-level
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    Get the app to see

This job opening is already off the market.
Get the app or see similar offers.