Customer Service Representative with Dutch and English

DescriptionOur Client  Our client is fully committed to improving the quality of life of our global community by developing household and healthcare products trusted and relied upon by consumers worldwide. Beyond their portfolio of well-known brands, they are also continuously recognized for their top results in sustainability, social responsibility, diversity, and innovation. We are recruiting exceptional customer service representatives to immerse themselves in the brand and deliver first-class service to our consumers. We Care: Passionate about Customer Support, with a drive to achieve and exceed targets to achieve a high-quality level of consumer service.  We´re Curious: Proactive approach to problem-solving and a “can do” attitude.  We Achieve Together: Strong teamwork ethic, contributing to personal and team targets/SLA while working on personnel targets.  What you’ll be doing?

• Working collaboratively with consumers to answer product information requests and resolve queries in a skilful and professional way
• You can put yourself in our customers’ shoes, analyse their problems and offer them individual solutions
• Offering an multichannel service to our consumers via telephone, email, chat, and social media
• Developing a sound understanding of the products and services offered by our client