Customer Service Support - Turkish speaker with English

Home to the most loved and trusted hygiene, health, and nutrition brands that people love worldwide and have trusted for generations. As well as this, they are well-known for their relentless pursuit to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. As a Customer Support Agent, you will handle customer queries over the telephone, email, chat, and social media and strive for first-contact resolution.  We Care: Passionate about Customer Support, with a drive to achieve and exceed targets to achieve a high-quality level of consumer service.  We´re Curious:  Proactive approach to problem-solving and a “can do” attitude.  We Achieve Together: Strong teamwork ethic, contributing to personal and team targets/SLA while working on personnel targets.

• Working collaboratively with consumers to answer product information requests and resolve queries in a skillful and professional way 
• You can put yourself in our customers’ shoes, analyse their problems and offer them individual solutions 
• Offering an omnichannel service to our consumers via telephone, email, chat, and social media 
• Developing a sound understanding of the products and services offered by our client