Customer Services Insights Analyst -Data Science

Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc. Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 2500 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do. Major offices in Sweden (HQ), Canada, Greece, India, Poland and Uruguay. Location: Mumbai Our Department The Customer Services department within ETG works to transform complexity into user-friendly services and seamless processes. We strive to bridge the human touch with technology and continuously improve customer experience through automation, processes, and quality improvements. What are we looking for? The Customer Services Analytics team is responsible for supporting strategic initiatives with data tools like Python, SQL, Qlik…