ENTRY LEVEL TECH - Customer Advocate (3586)

About GBG GBG is the leading expert in global digital identity. We combine our powerful technology, the most accurate data coverage and our talented team to deliver award-winning location intelligence, identity verification and fraud prevention solutions. With over 30 years’ experience, we bring together a team of over 1,250 dedicated experts with local industry insight from around the world to make it easy for businesses to identify and verify customers and locations, protecting everyone, everywhere from fraud. Why you should be@GBG

•  We make the world a safer place
• We trust each other and win together
• We are local experts in a global business
• We want you to be yourself
• We grow when you grow About The Team The GBG Helpdesk Tier 1 is a customer facing helpdesk that supports GBG customers using over 15 different GBG product/solutions.​ The first point of call for all queries raised to the helpdesk by Customers, Suppliers, Sales, Service Management, as well as other internal teams.​ We handle over 1200 customer queries per month. As well as providing support for internal teams.​ The Role The role reports into the Customer…