Medical Referral Coordinator - Qatar

International SOS is the world’s leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries. Established 35 years ago, we have become market leader in global telehealth services and digital health solutions for an extensive client base of Fortune 500 companies, NGO’s and governments around the world.

The Medical Referral Coordinator/LISW Case Manager manages the medical referral process by identifying needs for further higher-level care and admission of medically eligible patients.  Utilize Milliman guidelines and/or other healthcare industry accepted criteria for writing referrals and comply with referral management protocols. Essential Job Duties and Responsibilities:

• Maintains a highly level of professionalism dealing with stakeholders and team.
• Ensures compliance with HIPAA & OSHA standards, as well as all office policies and protocols.
• Works with clinical providers to establish medical referrals for specialty care not available on CAS.
• Manages the entire referral process and assist patients with scheduling emergency and urgent care according to insurance plan.
• Escorts patients to off-site appointments and ensures positive control of patients, collects medical records.
• Works with Case Manager Leads to coordinate invoices and payments.