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Customer Success Manager

Maruta Ignatoviča

People Ops & Talent Acquisition Specialist

In this role, you'll: 🚀 Get to know our customers, their organizational structure, and workflows 🚀 Reconfirm their localization-related pains as well as marketing ambitions 🚀 By all means, e.g. the ones below, increase customer happiness in using Lokalise 🚀 Onboard new teams 🚀 Manage your activities using…

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About the role

In this role, you'll: 🚀 Get to know our customers, their organizational structure, and workflows 🚀 Reconfirm their localization-related pains as well as marketing ambitions 🚀 By all means, e.g. the ones below, increase customer happiness in using Lokalise 🚀 Onboard new teams 🚀 Manage your activities using the CRM 🚀 Initiate, negotiate and close renewal contracts with customers 🚀 Identify upsell opportunities through analyzing adoption and data. Requirements: ✅1+ year of experience in customer success or account management ✅Customer-centric personality, genuinely passionate about helping customers ✅Strong written and verbal communication skills in English ✅Positive, self-starter, resilient attitude ✅Experience with account portfolio planning

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Lokalise is open for

  • People for
    Sales & Business Development
  • Interested to work in
    Riga
  • Who specialize in
    Sales Representation or Account Management or Sales Management or Customer Success Management
  • And have following skills
    English or Business Consulting or Software Development or Technology or Consultancy or B2B
  • We are looking to fill a
    Full-time position
  • For talents with seniorities
    Junior or Mid-level or Senior
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    1,500 - 2,200 / month, gross

The story

Lokalise is the fastest-growing modern translation management software that helps to streamline software localization.
There are

201 – 500

employees in the company

3M to 5M

Company annual revenue

Offices

Lokalise has successfully transitioned to the ‘new normal’ way of working from home. Employees have reported feeling more productive, while we have ensured that the workflow remains uninterrupted by changes in environment. Zoom coffee breaks and lunches have already become a part of our work day, alongside other real-life and virtual activities. You may also be interested in this Forbes article, where our founder and CEO shares his tips and reflects on working from home: https://www.forbes.com/sites/forbestechcouncil/2020/06/23/how-to-maintain-work-life-balance-when-working-from-home/#7b5a40a576e8

  • Latvia flagRiga
  • United States flagWilmington
    Stock options
    Extra vacations
    Flexible hours
    Remote work
    Team events
Office imageOffice imageOffice image

Lokalise is open for

  • People for
    Sales & Business Development
  • Interested to work in
    Riga
  • Who specialize in
    Sales Representation or Account Management or Sales Management or Customer Success Management
  • And have following skills
    English or Business Consulting or Software Development or Technology or Consultancy or B2B
  • We are looking to fill a
    Full-time position
  • For talents with seniorities
    Junior or Mid-level or Senior
  • With a capacity of
    40 hours per week
  • And we are happy to pay
    1,500 - 2,200 / month, gross

This job opening is already off the market.
Get the app or see similar offers.