Netcompany • On-site in Brussels
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We are Netcompany-Intrasoft, a leading European IT Solutions and Services Group with strong international presence and expertise, offering innovative and added-value solutions of the highest quality to a wide range of international and national public and private organizations. More than 500 organizations in over 70 countries worldwide have chosen the company's services and solutions to fulfill their business needs. For more information regarding our company, current projects, and openings around Europe, please consult our website: www.netcompany-intrasoft.com.
A day in the life of an Application Support Agent: As a 1st line Application Support Agent, your daily focus is on promptly addressing end-user inquiries and issues related to our software applications. You're the initial point of contact, providing professional and effective assistance to users. Your tasks include troubleshooting, documentation updates, and collaborating with colleagues to enhance existing applications. You will be part of the external RASFF/AAC team at the Directorate General for Health and Food Safety . You will be responsible for tasks of following systems: RASFF – AAC AA system (Rapid Alert System for Food and Feed and Administrative Assistance & Cooperation System); AAC FF (Administrative Assistance & Cooperation System for…
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