Customer Success Agent - Weekends (Friday - Tuesday)

At Plum, we're on a mission to maximise wealth for all. We’re making saving money effortless and turning investing into something everyone can do Our journey began back in 2017, when we became one of the first to use artificial intelligence and automation to simplify personal finance. Fast forward to today, and we've already helped people save £2 billion across 10 European markets. Named the UK's fastest-growing fintech in the Deloitte Technology Fast 50, our success is down to the passion and dedication of our diverse team. Based in our London, Athens and Nicosia offices, 180+ talented people work together to empower people to do more with their money. And now, the team is growing! The Role As part of the Customer Success Team, you'll understand that it's the life and soul of the business: you'll be the voice of the user, ensuring that customer feedback helps the business move in the right direction, and the face of the business - we've set out to ensure customers are put first in the world of finance. Role's Shift: Friday-Tuesday 12:00pm-20:30pm What You Can Imagine Doing

• Solving problems our users encounter when using the Plum app