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Customer Service Specialist (Hindi/ English)

Binance
3.3 (7)
Remote
Join Binancefrank ai
Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider.
Join Binance
Blockchain Leaderfrank ai
Binance provides a financial product suite, including the world's largest digital-asset exchange, dedicated to increasing monetary freedom.
Blockchain Leader
Global Presencefrank ai
Operating worldwide with headquarters in Cayman Islands and Mahé, Seychelles, Binance continually expands in the blockchain industry.
Global Presence
Customer Focusedfrank ai
Support customers via ticketing, live chat, and handle queries, complaints, and identification processes for cryptocurrency exchange.
Customer Focused
Bilingual Skillsfrank ai
Proficiency in English and Hindi is required to support international clients. Additional languages are a plus for better stakeholder collaboration.
Bilingual Skills
Experience Neededfrank ai
Applicants need a minimum of one year of customer service experience, preferably in finance or E-commerce. Exceptional recent graduates are welcome.
Main Responsibilitiesfrank ai
Handle tickets and enquiries 24/7, support various business units, document customer interactions, and address complaints and special cases.
Work Flexibilityfrank ai
Enjoy flexible working hours with a fully remote option. Binance supports diverse global talent with a flat organizational structure.
Competitive Packagefrank ai
Benefit from a competitive salary and a host of unique benefits by joining the world’s leading blockchain ecosystem at Binance.
Why Apply?frank ai
Join Binance to tackle unique, challenging projects, grow alongside world-class talent, and be part of the Web3 revolution in an innovative environment.
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