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3 Hybrid Remote Customer Support Jobs in Finland
Dutch Customer Support Specialist
Swappie
3.8
(48)
Hybrid-remote
Helsinki
Join Swappie!
frank ai
Become a part of our 400+ team in Helsinki and help promote sustainable tech through refurbished smartphones.
Company Vision
frank ai
Swappie aims to become the leading platform for refurbished electronics, expanding operations across Europe and promoting sustainability.
Unique Tech
frank ai
Swappie is revolutionizing the circular smartphone economy with an innovative marketplace that makes buying refurbished phones safe and easy.
Founders' Story
frank ai
Founded after a scamming incident, Swappie was created to ensure a trustworthy, eco-friendly alternative to buying used phones. Over 40 nationalities contribute to this mission.
Customer Specialist Role
frank ai
Fluent Dutch speakers, join our team to provide top-tier support for Benelux-area customers via email, chat, and phone. Full-time, permanent position with 9-17 work hours.
Main Requirements
frank ai
To apply, candidates must have professional Dutch and English skills, reside in Finland, and enjoy customer interactions. French fluency is a plus.
Role Responsibilities
frank ai
Provide high-quality, efficient customer service, collaborate with production and tech teams, and ensure seamless website navigation for Benelux users.
Competitive Salary
frank ai
Enjoy a gross salary of €2000-€2100 with additional options post-trial period. This role offers daily growth and learning opportunities in a dynamic scale-up environment.
Work Environment
frank ai
Our brand-new office in Ruoholahti, Helsinki, features a rooftop sauna, gym, and various activities, plus remote work options within Finland.
Why Apply?
frank ai
Join an innovative, low-hierarchy team with autonomy, daily growth, and the chance to make a real difference in promoting sustainable electronics.
View or apply
Customer Success Manager
The Upright Project
Hybrid-remote
Helsinki
Join Upright
frank ai
Upright is on a mission to make it attractive to run net positive companies, with a focus on data-backed decision-making.
Industry Leader
frank ai
Operates the world's largest open-access impact database with over 10,000+ company profiles, trusted by 200+ institutions including Nasdaq and Nordea.
Impact Data
frank ai
Builds a model that measures both positive and negative impacts on environment, health, society, and knowledge to enable smarter decision-making.
Unique Opportunity
frank ai
Join a rapidly growing impact SaaS company and contribute to the most advanced impact data tool used by hundreds of top companies worldwide.
Responsibilities Overview
frank ai
Serve as the main contact for assigned customers, manage accounts, ensure timely data delivery, and support customer inquiries related to their data subscription.
Skill Requirements
frank ai
Previous customer-facing role experience in tech or consulting company, strong problem-solving skills, and exceptional communication skills in Finnish & English.
Additional Skills
frank ai
Experience in existing ESG landscape, particularly EU’s Corporate Sustainability Reporting Directive (CSRD), is considered a plus.
Competitive Benefits
frank ai
Offers exciting professional growth opportunities, competitive compensation including options, and a comprehensive healthcare package.
Office Location
frank ai
Position based in the heart of downtown Helsinki with hybrid remote options, providing flexibility to balance professional and personal life.
Why Apply
frank ai
Join Upright to be part of a fun, ambitious team that cares about their work and make an impact on a mission that matters for future capitalism.
View or apply
Customer Support Specialist – parental leave substitute
ResQ Club
Hybrid-remote
Helsinki
Mission statement
We exist to make zero food waste a reality. We work towards our mission by making sustainable eating simply the most convenient way to eat there is.