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3 Hybrid & Onsite Customer Support SaaS Jobs in Lithuania
Technical Client Support Specialist
Revel Systems
4.2
(13)
Hybrid-remote
Vilnius
Join Revel
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Revel Systems powers restaurants and retailers with a robust cloud-based POS and business management system.
Innovative Solutions
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Revel Systems provides intuitive POS solutions paired with powerful management tools, improving day-to-day operations for businesses.
Employee Growth
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Join a dynamic company committed to career advancement, with 40% of employees changing roles in 2023. Revel invests heavily in internal development.
Premier Location
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Revel’s operational center of excellence in Vilnius offers a vibrant workplace, combined with locations in Atlanta and San Francisco.
Client Support
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Provide top-tier technical support for Revel's software and hardware products, ensuring client happiness and success through multiple communication channels.
Main Requirements
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Seeking a fluent English speaker who thrives in night shifts. Must be a people person, tech-savvy, and calm under pressure.
Key Responsibilities
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Understand and resolve client issues, manage high-volume support requests, and provide technically accurate solutions.
Competitive Salary
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Earn a competitive gross salary between 1676-1947 EUR/month, plus a 20-30% pay increase for night shifts.
Hybrid Flexibility
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Located in Vilnius, with hybrid remote options to accommodate diverse working preferences and needs.
Why Apply?
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Join Revel for career growth opportunities, comprehensive health benefits, and a supportive and innovative work environment.
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Danish Speaking Customer Support Specialist
Fleet Complete
3.9
(12)
Hybrid-remote
Vilnius
(+2)
Global Presence
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Fleet Complete is a leading provider of fleet, asset, and mobile workforce management solutions, serving over 40,000 customers worldwide.
Mission Statement
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Fleet Complete aims to help fleets thrive by providing diverse asset tracking solutions that enhance efficiency, cut costs, and reduce carbon footprints.
Innovative Company
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Fleet Complete stands out in the IoT industry, winning numerous awards for innovation and growth through its relentless commitment to quality, customer focus, and productivity.
Global Offices
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Headquartered in Toronto, Fleet Complete has expanded its presence to multiple locations, including Greece, Estonia, and Lithuania.
Job Role
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The Danish Speaking Customer Support Specialist will deliver support to Scandinavian customers, troubleshoot issues, and maintain a knowledge base for Fleet Complete products.
Main Responsibilities
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Responsibilities include answering calls and emails, solving issues on first contact, updating the internal database, and building customer relationships.
Job Requirements
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Fluency in Danish and English, 1+ years in tech support, excellent communication skills, and the ability to work independently are required. Experience with Salesforce is a plus.
Shift Work
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The position requires working shifts from Monday to Sunday, covering hours from 6 am to midnight, with a 5-day, 8-hour shift schedule.
Career Growth
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Joining Fleet Complete offers the opportunity to make an impact, grow professionally, and collaborate within a global enterprise environment.
Unique Benefits
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Employees receive competitive salaries, private group life & medical insurance, company equipment, and enjoy fun events and a dynamic, hybrid working environment.
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Customer Support Specialist (Ukrainian and Russian Speaking)
TransferGo
4
(5)
Hybrid-remote
Vilnius
1,460€/mo
Quick Facts
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Join TransferGo, a pioneer in global financial transfers with a 96M funding, revolutionizing money movement across 50+ countries.
Company Mission
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TransferGo is on a noble mission to simplify global money transfers like sending a text, enhancing financial inclusion for migrants.
Innovative FinTech
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Operating as a leading FinTech in international remittances, TransferGo stands out with its exceptional service and customer commitment.
Distinctive Culture
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With offices across Europe and a diverse team of 320+ professionals, TransferGo promotes equality, inclusion, and employee empowerment.
Customer Support Star
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As a Customer Support Specialist, navigate conversations, manage complaints, and provide a top-tier experience in Russian and Ukrainian.
Essential Qualities
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Applicants must be skilled in Ukrainian, Russian, and English, excel in customer service, and be open to shifting hours and hybrid work in Lithuania.
Compensation Info
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The role offers a gross monthly salary of 1460 €, with equity options, reflecting TransferGo's commitment to competitive and fair compensation.
Work Flexibility
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Benefit from the flexibility of hybrid work models, allowing you to blend office presence with remote working as part of a dynamic FinTech scale-up.
Growth Opportunities
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Grow with TransferGo through a generous annual training budget of €1,000, and enjoy a culture that celebrates achievements and continued learning.
Join Our Journey
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Apply to TransferGo if you're eager to contribute to a fairer financial ecosystem and join an inclusive team that values your growth and well-being.
View or apply