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9 Hybrid Remote Customer Support Jobs in Lithuania
CS Team Lead UA&CIS
TransferGo
4
(5)
Hybrid-remote
Vilnius
Join TransferGo
frank ai
Be part of TransferGo's mission to simplify global money transfers, as our CS Team Lead for UA/CIS in a growing fintech scale-up.
Innovative Company
frank ai
TransferGo is transforming the fintech industry by offering affordable, tailored financial services, currently serving over 50 countries with a dedicated international team.
Unique Mission
frank ai
TransferGo is uniquely dedicated to making financial services fairer for migrants, enabling their hard-earned money to go further with our impactful products.
Strong Funding
frank ai
Backed by leading investors, TransferGo has raised €96M, ensuring a solid foundation for growth and innovation in the fintech space.
Leadership Role
frank ai
Lead, coach, and motivate the UA/CIS Customer Support Team, and oversee daily operations to ensure team objectives and performance targets are met.
Main Requirements
frank ai
Ideal candidates have 1–2 years of experience in leading a CS team, fluency in English and Ukrainian, and a passion for delivering outstanding customer experiences.
Compensation
frank ai
This role offers a competitive gross salary of between €2600 and €3300 per month, depending on experience, with a full rewards package.
Hybrid Working
frank ai
Based in Vilnius with a hybrid working model, you'll work 2 days a week from the office to foster collaboration and team trust.
Employee Benefits
frank ai
TransferGo offers an annual development budget of €1,000, a generous holiday allowance, and comprehensive health insurance from day one.
Apply Today
frank ai
Join TransferGo's diverse, inclusive, and innovative team to make a genuine difference in people’s lives while advancing your professional growth.
View or apply
Customer Support Specialist - 2/2 schedule
Flo Health
3.5
(11)
Hybrid-remote
Vilnius
1.2 - 1.4€/hr
Join Flo Health
frank ai
Flo Health, the leading health app for women globally, is seeking a Customer Support Specialist! Apply to impact over 200 million users' lives.
Global Impact
frank ai
Flo Health serves over 200 million users across 100+ countries with highly rated health solutions. The company is backed by top VCs and valued close to $1B.
Innovative Products
frank ai
Flo Health leverages AI and data science to deliver personalized health insights, cycle tracking, and a supportive community for women worldwide.
Flexible Role
frank ai
Support users via email on a rotational 2/2 schedule. Work from Vilnius with flexible options to work from home.
Key Requirements
frank ai
Must possess excellent English, strong communication skills, problem-solving abilities, patience under stress, and a passion for modern technology.
Key Responsibilities
frank ai
Respond to user requests via email, escalate issues, provide user insights to product teams, and contribute to projects improving support processes.
Competitive Salary
frank ai
The position offers a gross monthly salary ranging from €1,200 to €1,400, with opportunities based on skills and experience.
Unique Benefits
frank ai
Flo Health offers equity grants, flexible work options, paid holidays, and special leave policies for female health, maternity, and sick leaves.
Career Growth
frank ai
Flo provides career development resources, annual salary reviews, and opportunities to work abroad for two months each year.
Make a Difference
frank ai
Be part of a diverse and inclusive culture, solving meaningful problems and improving women's health globally. Apply now to join this mission-driven team.
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Customer Success Specialist (LTU + EN languages)
Hostinger UAB
3.5
(24)
Hybrid-remote
Vilnius
(+1)
1,274 - 1,470€/mo
Join Hostinger
frank ai
Be part of the global Hostinger team, providing cutting-edge web hosting services and shaping the future of online presence.
Innovative Mission
frank ai
Hostinger exists to simplify life for web developers and their clients by delivering user-friendly, fast, and reliable web hosting solutions.
Unique Workspaces
frank ai
Enjoy working in diverse offices with amenities ranging from fully-equipped kitchens, recreational spaces, snacks, massages, and more in Lithuania and abroad.
Customer Success
frank ai
As a Customer Success Specialist, indulge in meaningful conversations, solve technical issues and champion customer-centric solutions online.
Empowerment and Growth
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Receive a paid 3.5-week technical and communication course, access to training resources, and mentorship for professional development.
Language Mastery Needed
frank ai
Applicants must command native-level Lithuanian and proficient English (C1) to address the diverse needs of our international clientele.
Flexible Schedules
frank ai
Hostinger offers hybrid work arrangements in Kaunas/Vilnius and remote opportunities elsewhere in Lithuania with a balanced shift rotation.
Attractive Compensation
frank ai
Competitive gross monthly salary starting from 1274 EUR, individual bonus incentives, and regular performance-based salary reviews.
Team and Culture
frank ai
Join an action-oriented team environment fostering freedom, high standards, and personal growth with extraordinary team building and events.
Scale Success
frank ai
Apply to Hostinger now, where individual ambition unlocks and scales success alongside a passionate and supportive global team.
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Technical Customer Support Lead
Orbio World
4.5
(2)
Hybrid-remote
Vilnius
(+1)
Join Orbio!
frank ai
Join Orbio World, a top D2C retailer loved by over 3M customers in 50 countries, as a Technical Customer Support Lead.
Global Impact
frank ai
Become a part of Orbio World, a global company that improves lives with high-quality, affordable products covering technology to household essentials.
Unique Mission
frank ai
Embrace Orbio's vision of creating electronic brands that make lives easier and better. Be in the forefront of innovation and quality customer care.
Lead Support
frank ai
Lead a remote team, offer technical guidance, collaborate with product development, maintain documentation, and ensure exceptional client support.
Experience Required
frank ai
Candidates must have 2+ years in telecommunications, strong strategic thinking and problem-solving skills, and the ability to handle multiple tasks.
Attractive Salary
frank ai
Earn a competitive gross salary of 2480 - 3300 Eur/month, based on individual experience, while contributing to our vision and customer-centric mission.
Flexible Work
frank ai
Benefit from a hybrid work setup with locations in Vilnius and Kaunas, including one remote day each week and 20 additional remote days annually.
Personal Growth
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Enhance your skills with CXL trainings, Coursera, Skillshare, Audible subscriptions, and a personal training budget for conferences and workshops.
Wellness Focus
frank ai
Refresh with group sports activities, prepaid psychotherapist sessions, and various team events, ensuring mental and physical wellness.
Make a Difference
frank ai
Join Orbio World and contribute to meaningful projects like Orbio Kids, charity auctions, and donations, making a substantial impact in communities.
View or apply
Customer Support Expert
Inbank
4
(40)
On-site
Vilnius
Innovative Role
frank ai
Join Inbank as a Customer Support Expert in Vilnius, blending financial services with everyday digital interactions.
Company Mission
frank ai
Inbank designs digital financial products merging financing and payments with shopping, empowering users to improve their quality of life.
Cutting-edge Platform
frank ai
Inbank operates an embedded finance platform connecting merchants, consumers, and financial institutions, with 865,000+ active contracts.
Dynamic Industry
frank ai
Operating in FinTech, Inbank partners with 5,400+ merchants, providing seamless financial solutions integrated into the shopping experience.
Growth-driven Environment
frank ai
Contribute to a company that values innovation and growth, supporting 300+ employees from 17 nationalities across multiple European locations.
Core Responsibilities
frank ai
Consult clients on financial services, analyze needs, assist in finding solutions, strive for sales goals, and manage documents and correspondence.
Key Requirements
frank ai
Experience in customer service, fluency in Lithuanian, and a passion for client communication are essential. Bonus for financial sector experience.
Competitive Salary
frank ai
Enjoy a competitive gross salary starting at 1400 EUR with potential adjustments based on experience, providing financial growth opportunities.
Hybrid Work Model
frank ai
Benefit from a hybrid working model allowing flexibility and work-life balance, along with a stimulating and collaborative work environment.
Why Apply
frank ai
Join Inbank for professional growth, health insurance, dedicated learning budgets, and a comfortable, pet-friendly office fostering creativity.
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Customer Support Team Lead
Inbank
4
(40)
On-site
Kaunas
Join Inbank
frank ai
Apply as Customer Support Team Lead in our Kaunas team to help design digital financial products enhancing everyday experiences.
Fintech Leader
frank ai
Inbank is revolutionizing financial services with its EU banking license, seamlessly connecting merchants, consumers, and financial institutions.
Innovative Platform
frank ai
With 5,400+ merchant partnerships and 865,000+ active contracts, Inbank is embedding finance into the daily lives of European consumers.
Dynamic Locations
frank ai
Inbank operates across the Baltics, Poland, and Czechia, employing 300+ people from 17 nationalities, fostering a vibrant and diverse work culture.
Lead a Team
frank ai
A successful candidate will form and develop a team of up to 15 people, organize tasks, and help achieve customer service and sales goals.
Drive Excellence
frank ai
The role requires at least one year of management experience, strong leadership qualities, and the ability to motivate colleagues for top performance.
Collaborate and Solve
frank ai
Responsibilities include managing complex issues, initiating changes based on customer insights, and working with other departments for optimal solutions.
Competitive Salary
frank ai
Enjoy a competitive gross salary of 2000-2500 EUR, with potential adjustments based on experience and qualifications.
Flexible Work
frank ai
Benefit from a hybrid working model that balances in-office presence and remote work, ensuring flexibility and work-life balance.
Enhance Skills
frank ai
Inbank provides a stimulating environment, professional growth opportunities, health insurance, and a dedicated budget for learning and development.
View or apply